You need a compatible app and an active SpireVPN subscription to connect. The app alone does not provide access to the servers.
Incy is the primary option. If it does not suit your device, you can use Happ. The general setup process is described below; button names and positions may differ between versions.
Before you start
For a separate build, identify your Mac type: Apple Silicon or Intel. If your computer is managed by your organization, agree on installation and network permissions with the administrator.
Working internet. Open a website without the VPN. If you have no access, fix the network problem first: the client also needs an internet connection to retrieve its settings.
Active subscription. Prepare the connection link from your account, rather than an invitation link. Do not include nearby message text when copying it, or publish the QR code.
One chosen client. The Incy and Happ instructions below are alternatives. You do not need to follow both or run two VPN connections at the same time.
Using Incy
To set up MacOS, prepare Incy and your subscription link. Use the same SpireVPN account throughout the process.
Step 1. Choose the MacOS app from its official developer. For a separate build, check your Mac architecture: Apple Silicon or Intel. Install it using the usual process without disabling system protection for an unknown build.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 2. In your SpireVPN account, open the details of your active subscription and copy the connection link. This is neither a referral link nor a website page address. Do not publish it: it may grant access to your subscription.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 3. Open Incy and choose to add a subscription or import a link. Paste the copied address and confirm. If the system asks for permission to paste from the clipboard, allow it for this import.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 4. Wait for the server list to load, choose a location and connect. Approve the system VPN connection request if it appears. Check the status in the app and open a website to make sure the internet works.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Using Happ
To set up MacOS, prepare Happ and your subscription link. Use the same SpireVPN account throughout the process.
Step 1. Choose the MacOS app from its official developer. For a separate build, check your Mac architecture: Apple Silicon or Intel. Install it using the usual process without disabling system protection for an unknown build.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 2. In your SpireVPN account, open the details of your active subscription and copy the connection link. This is neither a referral link nor a website page address. Do not publish it: it may grant access to your subscription.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 3. Open Happ and choose to add a subscription or import a link. Paste the copied address and confirm. If the system asks for permission to paste from the clipboard, allow it for this import.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 4. Wait for the server list to load, choose a location and connect. Approve the system VPN connection request if it appears. Check the status in the app and open a website to make sure the internet works.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
How to check that everything works
Test the browser and the app you set up the connection for. Check the client status again after your Mac wakes from sleep: an app remaining open does not prove it is connected.
Check the status. The subscription should appear in the client, a server should be selected and the connection should be running. A saved profile alone does not mean there is an active connection.
Compare your public IP. If the device has a browser, compare the public IP before and after connecting using the same checking service. A request routed through the VPN should show the server’s exit address. Website or app exceptions send some traffic directly, so test the browser and site that should use the VPN. Checking your phone does not confirm that the television is connected.
Check internet access. Open a familiar website and make sure pages load while the connection is active.
Record the working conditions. Remember the selected location, client and network. If an error occurs later, compare them, changing one setting at a time.
If setup stops
The subscription cannot be added. Check that you copied the whole link and selected the correct import format. Record the client’s message with the address hidden: import errors occur before server selection.
The server list is empty. Check the subscription expiry date and internet access, then refresh it in the app. Do not create many identical profiles by importing repeatedly.
A server is listed, but it will not connect. Check internet access and restart the client. If you need help, include your system, client version, selected server, time and the precise stage where the error occurs.