You need a compatible app and an active SpireVPN subscription to connect. The app alone does not provide access to the servers.
Incy is the primary option. If it does not suit your device, you can use Happ. The general setup process is described below; button names and positions may differ between versions.
Before you start
Check that the client can be installed on your tvOS version. Prepare the subscription link on your phone, but install the app on the box as well: it is a separate device.
Working internet. Open a website without the VPN. If you have no access, fix the network problem first: the client also needs an internet connection to retrieve its settings.
Active subscription. Prepare the connection link from your account, rather than an invitation link. Do not include nearby message text when copying it, or publish the QR code.
One chosen client. The Incy and Happ instructions below are alternatives. You do not need to follow both or run two VPN connections at the same time.
Using Incy
To set up Apple TV, prepare Incy and your subscription link. Use the same SpireVPN account throughout the process.
Step 1. Open App Store on Apple TV and install a compatible client. You can use your phone to prepare the subscription link, but the app must also be installed on the box itself.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 2. In your SpireVPN account, open the details of your active subscription and copy the connection link. This is neither a referral link nor a website page address. Do not publish it: it may grant access to your subscription.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 3. In Incy on your television, open the option to add a subscription. If phone pairing is available, follow the QR or device-code instructions. Otherwise, use the link-entry method supported by the app.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 4. Wait for the server list to load, choose a location and connect. Approve the system VPN connection request if it appears. Check the status in the app and open a website to make sure the internet works.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Using Happ
To set up Apple TV, prepare Happ and your subscription link. Use the same SpireVPN account throughout the process.
Step 1. Open App Store on Apple TV and install a compatible client. You can use your phone to prepare the subscription link, but the app must also be installed on the box itself.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 2. In your SpireVPN account, open the details of your active subscription and copy the connection link. This is neither a referral link nor a website page address. Do not publish it: it may grant access to your subscription.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 3. In Happ on your television, open the option to add a subscription. If phone pairing is available, follow the QR or device-code instructions. Otherwise, use the link-entry method supported by the app.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
Step 4. Wait for the server list to load, choose a location and connect. Approve the system VPN connection request if it appears. Check the status in the app and open a website to make sure the internet works.
The third-party app interface may appear in its original language. The explanation above describes the action to take; button names and positions may vary by app version.
How to check that everything works
Check the client status on Apple TV and open the app you need on the box. When opening it again, make sure the correct server is selected and the subscription is not merely saved.
Check the status. The subscription should appear in the client, a server should be selected and the connection should be running. A saved profile alone does not mean there is an active connection.
Compare your public IP. If the device has a browser, compare the public IP before and after connecting using the same checking service. A request routed through the VPN should show the server’s exit address. Website or app exceptions send some traffic directly, so test the browser and site that should use the VPN. Checking your phone does not confirm that the television is connected.
Check internet access. Open a familiar website and make sure pages load while the connection is active.
Record the working conditions. Remember the selected location, client and network. If an error occurs later, compare them, changing one setting at a time.
If setup stops
The subscription cannot be added. Check that you copied the whole link and selected the correct import format. Record the client’s message with the address hidden: import errors occur before server selection.
The server list is empty. Check the subscription expiry date and internet access, then refresh it in the app. Do not create many identical profiles by importing repeatedly.
A server is listed, but it will not connect. Check internet access and restart the client. If you need help, include your system, client version, selected server, time and the precise stage where the error occurs.