To start using SpireVPN, distinguish between your account, subscription and app. The account manages access, the subscription provides connection settings, and the client on your device uses them to connect to a server.
This article helps you through the first launch without unnecessary actions: prepare the right information, choose the appropriate guide and make sure everything is set up correctly.
Where to start
Identify the device. For a computer, use its operating system guide; for a television, use the separate Android TV or Apple TV guide. The phone version of an app is not always suitable for a television.
Prepare your subscription. Find the active subscription details in your account. Keep a way to open them again: you may need them when changing devices or reinstalling the client.
Add the settings. Install a compatible app and import the connection link. Do not transfer addresses and keys individually unless the instructions require it.
Test the connection. Choose a server, connect and open a website. Get the standard settings working first, then add your own rules.
Using the documentation
Device guides explain installation and subscription import. The plans and payment articles help you check your purchase. Troubleshooting is for situations where setup is complete but the connection does not work as expected.
For example, if the app has no servers, start by checking the import. If servers appear but the connection will not start, read the connection-check article. These are different stages, and reinstalling the client should not be the first action in both cases.
What to keep after setup
Client name and version. These help you find the right settings and describe a problem accurately if the interface changes after an update.
A working location. Use it as a point of comparison when testing a new network. Do not judge the entire subscription by a single failed connection.
Account access. Keep it separately from the app. Do not publish the QR code or subscription link, or leave them on shared devices.